Privacy policy
Last updated: 5 August 2026
Visit Hurunui respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and share personal information when you use the Visit Hurunui website, contact us, subscribe to our communications, use our trip-planning tools, or submit information about an event, business or tourism experience.
We handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable laws.
Who we are
The Visit Hurunui website is operated by Hurunui Tourism, a committee of Hurunui District Council.
In this policy, “Visit Hurunui”, “Hurunui Tourism”, “we”, “us” and “our” refer to the organisation responsible for operating this website and providing the services described in this policy.
Information we collect
The personal information we collect depends on how you interact with us.
Information you provide directly
We may collect information that you provide when you:
- contact us or submit an enquiry;
- subscribe to a newsletter or mailing list;
- submit an event for consideration;
- submit or update a tourism business or accommodation listing;
- complete a feedback, competition, survey or promotional form;
- request tourism, trade, media or event-planning information;
- upload photographs, documents or other content;
- use an interactive trip-planning or website assistant; or
- otherwise communicate with Visit Hurunui.
This information may include:
- your name;
- email address;
- phone number;
- organisation or business name;
- job title or role;
- event, business or accommodation details;
- location or address information;
- website and social media links;
- photographs, videos, documents or other uploaded files;
- travel interests, preferences or planned travel dates;
- the content of your enquiry or submission; and
- any other information you choose to provide.
Please do not provide sensitive personal information unless it is necessary for your request.
Information collected automatically
When you visit the website, we and our service providers may automatically collect technical and usage information, including:
- your IP address;
- browser and device type;
- operating system;
- approximate location;
- pages viewed;
- links selected;
- the date and time of your visit;
- referring website or search engine;
- time spent on the website;
- interactions with website features; and
- cookie and similar technology identifiers.
This information helps us understand how the website is being used, maintain its security and improve the visitor experience.
Information received from other sources
We may receive information about you from:
- tourism operators and accommodation providers;
- event organisers;
- Hurunui District Council;
- regional or national tourism organisations;
- marketing, analytics and technology providers;
- social media platforms;
- publicly available websites and directories; and
- another person acting with your authority.
Where appropriate, we will take reasonable steps to ensure that you are aware that we have collected this information.
How we use your information
We may use your personal information to:
- respond to enquiries and requests;
- provide visitor information and trip-planning assistance;
- process event, business and accommodation submissions;
- contact you about a submission or listing;
- assess, edit, publish, update or remove submitted content;
- administer competitions, surveys, campaigns or promotions;
- send newsletters and other communications you have requested;
- provide tourism operators, media representatives and event organisers with relevant support;
- personalise and improve website content and recommendations;
- understand website usage and visitor interests;
- monitor, maintain and protect the website;
- prevent misuse, fraud or security incidents;
- maintain internal records;
- carry out reporting, research and statistical analysis;
- comply with legal obligations; and
- exercise or defend our legal rights.
We may also use aggregated or anonymised information that does not identify you for research, reporting, planning and website improvement.
Event and business submissions
Information submitted for an event, business, accommodation or tourism listing may be intended for publication on the Visit Hurunui website and other promotional channels.
Published information may include:
- the event or business name;
- event dates and times;
- location information;
- descriptions;
- ticket or pricing information;
- website and social media links;
- public contact information; and
- submitted images or promotional materials.
Please ensure that you have permission to provide any personal information, photographs or other content relating to another person.
Do not include private contact details in a field intended for public display unless you are comfortable with that information being published.
Submitting information does not guarantee that it will be published. Visit Hurunui may review, edit, decline, update or remove submitted content in accordance with its publishing and editorial requirements.
Trip-planning and automated tools
The website may provide automated search, recommendation or trip-planning features.
Information entered into these tools may be processed by Visit Hurunui and its technology providers to generate a response, improve the service, maintain security and understand how the feature is being used.
You should not enter confidential, financial, health-related or otherwise sensitive personal information into an automated website assistant.
Automated recommendations are provided as general visitor information only. They may not always be complete, current or accurate. You should confirm important details directly with the relevant tourism operator, accommodation provider, event organiser or official authority before making travel decisions.
Newsletters and marketing communications
Where you subscribe to a newsletter or agree to receive promotional communications, we may use your name and email address to send you:
- visitor inspiration;
- regional news;
- upcoming event information;
- tourism operator updates;
- campaigns;
- competitions; and
- other Visit Hurunui communications.
You may unsubscribe at any time by selecting the unsubscribe link in an email or contacting us.
Unsubscribing from marketing communications will not prevent us from contacting you where it is necessary to respond to an enquiry, manage a submission or provide a service you have requested.
Cookies and analytics
The website may use cookies, pixels, local storage and similar technologies.
These technologies may be used to:
- enable essential website functionality;
- remember your preferences;
- understand how visitors use the website;
- measure website and campaign performance;
- improve website content and navigation;
- prevent fraud and maintain security; and
- support embedded content and third-party services.
Some cookies are necessary for the website to operate. Other cookies, including analytics or marketing cookies, may be optional.
Where a cookie consent tool is provided, you can use it to manage your preferences. You may also be able to block or delete cookies through your browser settings. Disabling cookies may affect the operation of some website features.
Embedded content and third-party services
The website may include content or services provided by third parties, including:
- maps;
- videos;
- social media content;
- booking platforms;
- tourism operator websites;
- event ticketing services;
- review platforms;
- analytics tools; and
- newsletter or form-processing services.
These third parties may collect information about your interaction with their services and may use cookies or similar technologies.
Their handling of your information is governed by their own privacy policies and terms. Visit Hurunui is not responsible for the privacy practices of third-party websites or services.
When we share your information
We may share personal information with:
- Hurunui District Council staff and authorised contractors;
- service providers that support our website, forms, hosting, analytics, email communications, security and digital services;
- tourism operators, event organisers or accommodation providers where this is necessary to respond to your request;
- regional and national tourism partners;
- professional advisers, auditors or insurers;
- regulatory, government or law-enforcement authorities where required or permitted by law; and
- another person or organisation where you have authorised us to do so.
We only share personal information where it is reasonably necessary for the purpose for which it was collected, where you have authorised the disclosure, or where the disclosure is otherwise permitted or required by law.
Information held by Hurunui District Council may be subject to requests under the Local Government Official Information and Meetings Act 1987. Any request will be considered in accordance with that Act, including the grounds available for protecting personal privacy.
Storage and overseas service providers
Some of the technology providers used to operate the website may store or process information outside New Zealand.
Where personal information is disclosed to an overseas service provider, we will take reasonable steps to ensure that the information is protected in a manner consistent with the requirements of the Privacy Act 2020.
The privacy and data-protection laws of another country may differ from those in New Zealand.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law, contractual obligations or applicable record-keeping requirements.
The period for which information is retained may depend on:
- the nature of the information;
- the reason it was collected;
- whether a listing or submission remains active;
- whether we need it to respond to an enquiry;
- legal and administrative requirements; and
- whether it forms part of an official or public record.
When information is no longer required, we will take reasonable steps to securely delete it, anonymise it or otherwise dispose of it.
Security
We take reasonable technical and organisational steps to protect personal information from:
- loss;
- unauthorised access;
- misuse;
- alteration;
- disclosure; and
- destruction.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Please contact us promptly if you believe that your personal information has been accessed, used or disclosed without authorisation.
Accessing and correcting your information
You have the right to ask for access to the personal information we hold about you.
You may also ask us to correct information that you believe is inaccurate, incomplete, out of date or misleading.
To make an access or correction request, contact us using the details below. We may need to verify your identity before providing information or making a correction.
In some circumstances, the law may allow us to withhold information or decline a request. Where this applies, we will explain the reason unless we are legally prevented from doing so.
Privacy concerns and complaints
Please contact us first if you have a question or concern about how we have handled your personal information. We will review your concern and try to resolve it.
If you are not satisfied with our response, you may make a complaint to the New Zealand Office of the Privacy Commissioner.
Contact us
For privacy enquiries, access or correction requests, or complaints, contact:
Visit Hurunui
Email: [email protected]
Phone: +64 3 315 0000
Freephone: 0800 442 663 (NZ only)
You may also write to:
Privacy Officer
Hurunui District Council
66 Carters Road
Amberley 7410
New Zealand
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology, legal requirements or privacy practices.
The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this policy periodically.



